Define My Dashboard
My Dashboard is the page you'll always start on when logging into the website. This page provides a quick overview of what is happening, happened, or still needs to happen in your work queue(s). Used to see how many messages, in the Sent/Received Queue, are in any given status.
What's Important or Notable?
The Dashboard is not only where you'll start, it's the page you'll find yourself looking to frequently. Sorta like the month of December. You'll find yourself checking in, just to keep an eye on what's happening (or if a new present was placed under the tree, to finish the metaphor). Stats on the right side of the screen are related to anyone working from the work queue you're currently associated with. Stats on the left side are related to just your account.