HTTPS/SSL



To begin, you'll notice that our website used HTTPS. This means you must type https://secure.fl.hienetworks.com to access our secure web portal.


What is HTTPS/SSL?


Hyper Text Transfer Protocol Secure (HTTPS) is the secure version of HTTP, the protocol over which data is sent between your browser and the website that you are connected to. The 'S' at the end of HTTPS stands for 'Secure'. It means all communications between your browser and the website are encrypted. HTTPS is often used to protect highly confidential online transactions like online banking and online shopping order forms.


HTTPS pages typically use one of two secure protocols to encrypt communications - SSL (Secure Sockets Layer) or TLS (Transport Layer Security). Both the TLS and SSL protocols use what is known as an 'asymmetric' Public Key Infrastructure (PKI) system. An asymmetric system uses two 'keys' to encrypt communications, a 'public' key and a 'private' key. Anything encrypted with the public key can only be decrypted by the private key and vice-versa.

As the names suggest, the 'private' key should be kept strictly protected and should only be accessible the owner of the private key. In the case of a website, the private key remains securely ensconced on the web server. Conversely, the public key is intended to be distributed to anybody and everybody that needs to be able to decrypt information that was encrypted with the private key.


HTTP vs HTTPS



No Outside Widgets, Applications, or Ads



Our secure web portal and hPrint application are developed in house. In short, this means development is not outsourced to someone outside the our company. This allows us to monitor and verify all potential code or sources that might interact with our servers. While we could make our software and website look "pretty and modern" this often requires linking to outside tools or using unsecured code. 


Our website and software may not look like the latest release of your favorite smartphone app, but that's also what allow us to keep patient health information (PHI) secure. By allowing other applications or code bases (like Javascript) to interact with a website, you open yourself up to any security risk that application might have.


We care about keeping patient data secure and our tools running fast. That's why we keep design minimal and our website stripped of outside applications.



HTTPS definition, image credit, and source here